Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6524198
Complaint Overview
Complaint ID: 6524198
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Georgia
ZIP Code: 30315
Date Received: 2023-02-05T12:00:00-05:00
Date Sent to Company: 2023-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I file a dispute with cash app on XX/XX/2023 when I was sleep at a friend house when I had some information stolen in my phone pouch that some money was taking from my cash app account I file a police report and cash app still disregarding my dispute still have not resolve my issue I have another transaction for {$85.00} that was taking from my account when I got home I had emails saying the transaction could not be processed and cash still have not provided me with any documents
Frequently Asked Questions
What is Complaint #6524198 about?
Complaint #6524198 was filed against Block, INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-02-05T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.