Checking or savings account -- Managing an account -- Complaint #6523053
Complaint Overview
Complaint ID: 6523053
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: New York
ZIP Code: 105XX
Date Received: 2023-02-05T12:00:00-05:00
Date Sent to Company: 2023-02-05T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I would like to file a complaint against Wells Fargo bank. I had savings accounts in my kids names at Wells Fargo bank in XXXX on XXXX, and there were fraudulent withdrawals made from the account. I have been trying to get this resolved with the bank for XXXX years, and they keep denying my claim. I would like to have the stolen funds returned to my children 's accounts, and the interest to be paid that they lost out on. I have all of the transaction dates, account numbers, and even a strange address in XXXX someone used to withdrawal the money from. I even filed a police report with the XXXX XXXX State Police. Still, Wells Fargo will not return our money. The reference number for the claim filed with Wells Fargo is : XXXX
Frequently Asked Questions
What is Complaint #6523053 about?
Complaint #6523053 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-05T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.