Checking or savings account -- Managing an account -- Complaint #6518163
Complaint Overview
Complaint ID: 6518163
Company: Santander Holdings USA, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Pennsylvania
ZIP Code: 196XX
Date Received: 2023-02-01T12:00:00-05:00
Date Sent to Company: 2023-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX I have two accounts with Santander bank and one I use to pay daily transactions XXXX, the other XXXX is where I have more money.The problem is that XXXX account reflects transfers that never reached the other account XXXX and this reflects exorbitant amounts for the level of monthly spending. the money disappeared almost daily transfers of XXXX, XXXX, XXXX impossible these expenses. I don't how this been going
Frequently Asked Questions
What is Complaint #6518163 about?
Complaint #6518163 was filed against Santander Holdings USA, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-01T12:00:00-05:00.
How did Santander Holdings USA, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Santander Holdings USA, INC.?
Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.