Checking or savings account -- Closing an account -- Complaint #6518091
Complaint Overview
Complaint ID: 6518091
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: North Carolina
ZIP Code: 28217
Date Received: 2023-02-01T12:00:00-05:00
Date Sent to Company: 2023-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ive had my account for over XXXX years and someone hacked into my account and they said they were going to fix it but closed my account down and I didnt get a follow up or call back seeing why my account got shut down. And I would notice money missing out of my account!
Frequently Asked Questions
What is Complaint #6518091 about?
Complaint #6518091 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-02-01T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.