Credit card or prepaid card -- Getting a credit card -- Complaint #6512736
Complaint Overview
Complaint ID: 6512736
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Alabama
ZIP Code: 35405
Date Received: 2023-01-31T12:00:00-05:00
Date Sent to Company: 2023-01-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I came back from basic training to this credit card open in my name. I was told to take it up with XXXX XXXX who is also on the credit card. I never gave anyone permission to use my information while away. I contacted the company and was told that it was nothing they could do
Frequently Asked Questions
What is Complaint #6512736 about?
Complaint #6512736 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-01-31T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.