Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6507681
Complaint Overview
Complaint ID: 6507681
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Georgia
ZIP Code: 30121
Date Received: 2023-01-30T12:00:00-05:00
Date Sent to Company: 2023-01-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a victim of identity theft. Someone fraudulently opened a Checking account with XXXX XXXX XXXX XXXX and A credit card with a {$5000.00} limit that was maxed out. This occurred around the time my car was stolen in XXXX of XXXX ( My wallet was inside my middle console ), They are also a Capital One card from XXXX That doesn't belong to me. My first situation with identity theft occurred in XXXX and then again in XXXX and again in XXXX and now in XXXX and XXXX. I also have been informed that someone has opened an apartment online in my name at XXXX XXXX. I have never lived there
Frequently Asked Questions
What is Complaint #6507681 about?
Complaint #6507681 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-30T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.