Debt collection -- Communication tactics -- Complaint #6502786
Complaint Overview
Complaint ID: 6502786
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Ohio
ZIP Code: 444XX
Date Received: 2023-01-29T12:00:00-05:00
Date Sent to Company: 2023-01-29T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I received a call last Sunday, XX/XX/2023 at XXXX XXXX. I received a call today Sunday XX/XX/2023 at XXXX. I don't answer numbers I'm not expecting or numbers I don't recognize. Especially on Sundays. Even more suspicious a voicemail wasn't left explaining reasons for the call. I believe because of my age XXXX XXXX XXXX, they think I can be easily scammed. Please help stop these unwanted, annoying calls.
Frequently Asked Questions
What is Complaint #6502786 about?
Complaint #6502786 was filed against Encore Capital Group INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-01-29T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.