Debt collection -- Attempts to collect debt not owed -- Complaint #6492296
Complaint Overview
Complaint ID: 6492296
Company: Navient Solutions, LLC.
Product: Debt collection
Sub-Product: Private student loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed
State: Hawaii
ZIP Code: 96822
Date Received: 2023-01-26T12:00:00-05:00
Date Sent to Company: 2023-01-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I should have had all of my " private defaulted loans '' wiped from Navient, yet one remains, XXXX that has been in default since 2009. All of the other private defaulted loans were forgiven under this 39 AG state class-action. XXXX XXXX XXXX XXXX XXXX XXXX Can you please advise?
Frequently Asked Questions
What is Complaint #6492296 about?
Complaint #6492296 was filed against Navient Solutions, LLC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-26T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.