Vehicle loan or lease -- Struggling to pay your loan -- Complaint #6488918
Complaint Overview
Complaint ID: 6488918
Company: Schoolsfirst Federal Credit Union
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: California
ZIP Code: XXXXX
Date Received: 2023-01-25T12:00:00-05:00
Date Sent to Company: 2023-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My bank XXXX my car and while it XXXX the comps they hired damaged my vehicle and put almost XXXX miles on it. I paid XXXX to get my car back from bank after not being notified I was getting XXXX. They still have balance I owe yet I havent been able to use the vehicle they damaged.
Frequently Asked Questions
What is Complaint #6488918 about?
Complaint #6488918 was filed against Schoolsfirst Federal Credit Union regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2023-01-25T12:00:00-05:00.
How did Schoolsfirst Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Schoolsfirst Federal Credit Union?
Yes, visit the Schoolsfirst Federal Credit Union company profile at readthecomplaint.com/company/schoolsfirst-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.