Mortgage -- Struggling to pay mortgage -- Complaint #6487837
Complaint Overview
Complaint ID: 6487837
Company: Mortgage Solutions Of Colorado
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: West Virginia
ZIP Code: 26003
Date Received: 2023-01-25T12:00:00-05:00
Date Sent to Company: 2023-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a foreclosure notice from mortgage lender XX/XX/XXXX ( only two months behind ) {$1700.00} Sought help with a housing counseling agency XXXX XXXX XXXX ) Agency submitted my information to the lender to stop the foreclosure ( XX/XX/XXXX ) Agency submitted my information to WVHDF HAF program ( XX/XX/XXXX ) Agency checked on status of the HAF Funding XX/XX/XXXX ) HAF funding was able to pay on one months arrearage with note from Mortgage Solutions that they do not work with HAF funding ( {$570.00} ) Agency contacted Mortgage Solutions and was told even with a third party authorization document faxed and mailed to them on XX/XX/XXXX it was not valid because the " signatures did not match '' ( XX/XX/XXXX ) Agency was trying to determine if the funding would bring the account current or if the account would be one month behind still and in jeopardy for future future foreclosure actions.
Frequently Asked Questions
What is Complaint #6487837 about?
Complaint #6487837 was filed against Mortgage Solutions Of Colorado regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-01-25T12:00:00-05:00.
How did Mortgage Solutions Of Colorado respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mortgage Solutions Of Colorado?
Yes, visit the Mortgage Solutions Of Colorado company profile at readthecomplaint.com/company/mortgage-solutions-of-colorado to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.