Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6487233

Complaint Overview

Complaint ID: 6487233

Company: Capital One Financial Corporation

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Texas

ZIP Code: XXXXX

Date Received: 2023-01-25T12:00:00-05:00

Date Sent to Company: 2023-01-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Capital One claimed an alleged account was opened on XX/XX/2018 ( XXXX yrs, XXXX mos ) The account was closed on XXXX XXXX. The account is causing my score to drop tremendously. I have been in contact with capital one numerous times and have not gotten a response.

Frequently Asked Questions

What is Complaint #6487233 about?

Complaint #6487233 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-25T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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