Checking or savings account -- Managing an account -- Complaint #6482161
Complaint Overview
Complaint ID: 6482161
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Texas
ZIP Code: 78213
Date Received: 2023-01-24T12:00:00-05:00
Date Sent to Company: 2023-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Account was open to deposit my college funds in. As I moved to a small town in XXXX XXXX and XXXX XXXX was in XXXX XXXX XXXX there wasn't a wells Fargo near me .they would over charge me on everything to use my card. And when money was stolen and not authorized, they allowed it to happen without fixing it thus happened in XXXX to XXXX
Frequently Asked Questions
What is Complaint #6482161 about?
Complaint #6482161 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-01-24T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.