Checking or savings account -- Problem caused by your funds being low -- Complaint #6472425
Complaint Overview
Complaint ID: 6472425
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Georgia
ZIP Code: 31909
Date Received: 2023-01-22T12:00:00-05:00
Date Sent to Company: 2023-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
During the span of the time i was with Wells Fargo, i had multiple overdraft fees that were charged to my ACCT. my acct was low but i never went over my available amount, by the time Monday hit all the charges made were now negative and i was hit with these " SURPISE '' charges of {$25.00} every charge. Most of these charges were less than {$2.00} at the most. I work weekends and would make several charges and by Monday several hundred dollars a week would put me in the negative thus taking most of my check for the next week. I was with them roughly from XXXX to XXXX, i could be wrong on the years.
Frequently Asked Questions
What is Complaint #6472425 about?
Complaint #6472425 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2023-01-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.