Payday loan, title loan, or personal loan -- Problem with the payoff process at the end of the loan -- Complaint #6468825
Complaint Overview
Complaint ID: 6468825
Company: Wells Fargo & Company
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Problem with the payoff process at the end of the loan
State: Wisconsin
ZIP Code: 541XX
Date Received: 2023-01-21T12:00:00-05:00
Date Sent to Company: 2023-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In your letter ( XX/XX/XXXX ) you stated " we were able to confirm application XXXX was declined due to inadequate collateral and a letter was sent to you on XX/XX/XXXX advising you of the decline. You do not show that application number in your stated applications contained within this letter. Did you mean # XXXX? If so, that's XXXX, then follow by saying you sent a letter with denial in XXXX!?
Frequently Asked Questions
What is Complaint #6468825 about?
Complaint #6468825 was filed against Wells Fargo & Company regarding Payday loan, title loan, or personal loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2023-01-21T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.