Checking or savings account -- Managing an account -- Complaint #6468514
Complaint Overview
Complaint ID: 6468514
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Florida
ZIP Code: 32159
Date Received: 2023-01-21T12:00:00-05:00
Date Sent to Company: 2023-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was a client for welI fargo for about 4 or 5 years and i had to switch banks because i was constantly being wrongfully being charged a monthly fee when I had a checking account that if I used my debit card 10 or more times a month making purchases or ATM transactions that I would not be charged a monthly fee., i used my debit card at least 50 times or more a month, I was aways missing money and had unauthorized charges on my account, I would deposit money through the ATM ( cash and checks ) and would have to wait for a couple of days for my deposits to be available ... also about 4 or 5 months ago I went up north to New Jersey due to a family issue and when I came back wells fargo closed my account saying that my account was {$600.00} over drawn when I have not used my account in 4 or 5 months
Frequently Asked Questions
What is Complaint #6468514 about?
Complaint #6468514 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-01-21T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.