Checking or savings account -- Managing an account -- Complaint #6468279
Complaint Overview
Complaint ID: 6468279
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Florida
ZIP Code: 32216
Date Received: 2023-01-21T12:00:00-05:00
Date Sent to Company: 2023-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I don't exactly know dates but I had a Wells Fargo account. My wife passed away XX/XX/2021 from XXXX at which time I called my bank and requested for all automated payments to be put on hold until I could figure out what to do about my financial situation. Within 2 weeks of my wife 's passing I found out that my account was drained and I had over XXXX dollars in overdraft fees. I lost the house I was buying and 2 cars because of thier mistake. Shortly after they closed my account without notification.
Frequently Asked Questions
What is Complaint #6468279 about?
Complaint #6468279 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-01-21T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.