Credit card or prepaid card -- Closing your account -- Complaint #6466243
Complaint Overview
Complaint ID: 6466243
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Texas
ZIP Code: 78109
Date Received: 2023-01-20T12:00:00-05:00
Date Sent to Company: 2023-01-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My Wells Fargo account and credit card was closed with no information on why they closed it.. I. always paid more then my minimum payment on card and always before the date.. when I contacted them they would not give me any reason in why they closed. My accounts ..it happened about 8 years ago mayb more dont really remember dates
Frequently Asked Questions
What is Complaint #6466243 about?
Complaint #6466243 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2023-01-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.