Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #6466194
Complaint Overview
Complaint ID: 6466194
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Texas
ZIP Code: 79761
Date Received: 2023-01-20T12:00:00-05:00
Date Sent to Company: 2023-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX, 2022 - invitation to meeting for vacation in XXXX XXXX XXXX TX with XXXX Wyndham . Time share presentation with beautiful promises and as well Misrepresentation of the plan system along with Non disclosure of important keys information such as cancellation policy window of 5 days before contract is binding possibly intentional and told customer that they can cancel anytime instead if they do not like it. - Credit card Barclays Wyndham rewards, partner of the resort, is used as enforcer by harrasing customer with day and night phone calls, damaging my credit status to pay back a hefty down payment of $ XXXXplaced on my account with no proper consent and authorization to open a new credit card. The request was toobtain personal information to check our credit status. - after several requaest by phone and in writing to Credit card and merchant Wyndham the charge remaines onthe credit card statement. Initially on XX/XX/XXXX, credit card company sent a letter of clearing the balance and closed the account, and after reopenned a new account some of the carges by the mercahant and re posted the initial down payment charges to the new card. No clear reason!!
Frequently Asked Questions
What is Complaint #6466194 about?
Complaint #6466194 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-01-20T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.