Vehicle loan or lease -- Struggling to pay your loan -- Complaint #6466035
Complaint Overview
Complaint ID: 6466035
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: North Carolina
ZIP Code: 28734
Date Received: 2023-01-20T12:00:00-05:00
Date Sent to Company: 2023-02-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The account was opened on XX/XX/2019 and on XX/XX/XXXX they closed the account. the original loan amount was for XXXX they say I have a balance of XXXX I told them over and over the I wanted to return the car to get something different. The car salesman at the XXXX Dealership in XXXX NC forced me to keep the car and said they could not take it back. I left the car at my house parked and told them to come get it. The car would barely pull up a hill it made awful noises. They sold the car in an auction and I received a letter saying it was only valued at XXXX. I have asked for them to work something out and they will not. I just want this off my credit report
Frequently Asked Questions
What is Complaint #6466035 about?
Complaint #6466035 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2023-01-20T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.