Checking or savings account -- Managing an account -- Complaint #6465316
Complaint Overview
Complaint ID: 6465316
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Fee problem
State: Texas
ZIP Code: 779XX
Date Received: 2023-01-20T12:00:00-05:00
Date Sent to Company: 2023-01-20T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Charged overdraft fees for charges not made by myself. I've had to have my debit card replaced several times due to unauthorized charges that led to having overdraft fees not returned to me. Dates included : XXXX for an unauthorized charge of {$16.00} plus a {$35.00} overdraft fee unreturned. XX/XX/XXXX Unauthorized charge of {$8.00} plus {$35.00} overdraft unreturned. XX/XX/XXXX Unauthorized charge of {$44.00}. XX/XX/XXXX {$10.00} charge and overdraft fee unreturned. XX/XX/XXXX Two unauthorized charges of {$29.00} unreturned
Frequently Asked Questions
What is Complaint #6465316 about?
Complaint #6465316 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-01-20T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.