Credit card or prepaid card -- Problem getting a card or closing an account -- Complaint #6455624
Complaint Overview
Complaint ID: 6455624
Company: Fiserv Finxact Core
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: California
ZIP Code: 90043
Date Received: 2023-01-18T12:00:00-05:00
Date Sent to Company: 2023-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
the middle class debit card i received was already used.everytime and everyday for the past 3 weeks i been calling everyday to speak with a representative about my fraud account and i wait for hrs and when someone answers i get rerouted to another call and then it hangs up..i need help solving this issue..i been calling both numbers XXXX and XXXX
Frequently Asked Questions
What is Complaint #6455624 about?
Complaint #6455624 was filed against Fiserv Finxact Core regarding Credit card or prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2023-01-18T12:00:00-05:00.
How did Fiserv Finxact Core respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Fiserv Finxact Core?
Yes, visit the Fiserv Finxact Core company profile at readthecomplaint.com/company/fiserv-finxact-core to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.