Credit card or prepaid card -- Struggling to pay your bill -- Complaint #6454774
Complaint Overview
Complaint ID: 6454774
Company: Wells Fargo & Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: Michigan
ZIP Code: 48089
Date Received: 2023-01-18T12:00:00-05:00
Date Sent to Company: 2023-02-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
XXXX federal bankruptcy XXXX XXXX, thought this was included. Do have hardship on social security and due to my house being arsoned. Repairs are being done but wasn't sure if I had already gotten this taken care of like the others affected as well. Address is still XXXX XXXX XXXX XXXX Michigan since XX/XX/XXXX. All prior addresses are null and void. Current phone number is XXXX XXXX XXXX. All other numbers are null and void.
Frequently Asked Questions
What is Complaint #6454774 about?
Complaint #6454774 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Struggling to pay your bill. It was received by the CFPB on 2023-01-18T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.