Checking or savings account -- Managing an account -- Complaint #6453853
Complaint Overview
Complaint ID: 6453853
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: California
ZIP Code: 94549
Date Received: 2023-01-18T12:00:00-05:00
Date Sent to Company: 2023-01-18T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent {$43000.00} to an account in the XXXX for a down payment on a house and Wells Fargo the next day locked and put a hard hold on my account which the only way to solve is to fly back to the XXXX and sort it out. The receiving account couldn't receive the money either because wells Fargo blocked it so it was supposed to get refunded but it has been over XXXX weeks and the money is not in my account. Receiving account showed me a XXXX copy and wells Fargo claims they know nothing of this. I don't know when OR if i will even get the money back
Frequently Asked Questions
What is Complaint #6453853 about?
Complaint #6453853 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-01-18T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.