Debt collection -- Attempts to collect debt not owed -- Complaint #6441715

Complaint Overview

Complaint ID: 6441715

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed

State: Nevada

ZIP Code: XXXXX

Date Received: 2023-01-13T12:00:00-05:00

Date Sent to Company: 2023-01-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Midland Credit Management sent me a first letter dated XX/XX/XXXX. I did not receive until today XX/XX/XXXX. This credit card debt is for XXXX XXXX XXXX XXXX XXXX XXXX XXXX that was XXXX on XX/XX/XXXX. On XX/XX/XXXX this debt was sold to Midland Credit Management ( " MCM '' ). I filed for XXXX Bankruptcy on XX/XX/XXXX. I no longer owe this debt. I asked my Bankruptcy Law Firm today, XX/XX/XXXX to send a " Cease and Desist '' Letter to Midland Credit Management , Inc . The amount of the debt is {$1900.00}, that I no longer owe due to filing this Credit Card in the bankruptcy. This Debt Collection should not even exist and they need to " Cease & Desist '' the debt collection attempt for a debt I no loner owe due to XXXX Bankruptcy that was filed on XX/XX/XXXX, and the XXXX XXXX # XXXX was included in the filing. Any further collection is tied to that filing. This debt collection needs to stop.

Frequently Asked Questions

What is Complaint #6441715 about?

Complaint #6441715 was filed against Encore Capital Group INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-13T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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