Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #6438456
Complaint Overview
Complaint ID: 6438456
Company: Lexisnexis
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: Armed Forces Europe
ZIP Code: XXXXX
Date Received: 2023-01-14T12:00:00-05:00
Date Sent to Company: 2023-01-14T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
LexisNexis makes it a hurdle for people who live or are XXXX XXXX to get their consumer report. Their online process - XXXX XXXX XXXX XXXX to retrieve one 's consumer report only has the standard 50 states. It is missing 'states ' such as AE, AP , and AA. Which means my actual mailing address will never match what is on their site - since my mailing address isn't one of the 50 states they have available. And I'll continue to get a letter in the mail - that my information doesn't match what they have on file - which has recently happened. This affects overseas diplomatic members and people who work the Federal government - including military or civilians.
Frequently Asked Questions
What is Complaint #6438456 about?
Complaint #6438456 was filed against Lexisnexis regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-01-14T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.