Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #6427468

Complaint Overview

Complaint ID: 6427468

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: Colorado

ZIP Code: 80011

Date Received: 2023-01-11T12:00:00-05:00

Date Sent to Company: 2023-01-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This complaint encumbers XXXX, Experian, and XXXX. Date : XXXX - XXXX I need clarification on why creditors are able to receive updated consumer reports on their current customers. As the credit bureaus are behind and updating data from the creditors, this can be harmful to consumers. For example - XXXX XXXX has been my creditor for XXXX XXXX. They are able to access my credit file at any time. If I have not been behind on my paying all creditors, XXXX will reduced my credit line line due to the inquiries on the credit report up to and including increases on interest rates. The inquiries caused a credit score decrease and decreased my available credit. When the credit line was decreased, the credit line is closer to being maxed out which also had a negative impact on my XXXX credit reports. The credit line is over extended and continues to be a domino effect as the other creditors follow suit. The XXXX scores are designed to keep everyday consumers down. The XXXX scores determines what subprime lending box the consumer will be put in, not include favorable terms for consumers.

Frequently Asked Questions

What is Complaint #6427468 about?

Complaint #6427468 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-01-11T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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