Mortgage -- Incorrect information on your report -- Complaint #6427467
Complaint Overview
Complaint ID: 6427467
Company: Shellpoint Partners, LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Colorado
ZIP Code: 80526
Date Received: 2023-01-11T12:00:00-05:00
Date Sent to Company: 2023-01-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
The mortgage company reported my loan 30 days late after they had agreed to move XXXX payments to the back of the loan. I feel proper expectations were not set. Had I been advise that this would of happen, I would have made the payment and requested to have a later payment moved
Frequently Asked Questions
What is Complaint #6427467 about?
Complaint #6427467 was filed against Shellpoint Partners, LLC regarding Mortgage specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-11T12:00:00-05:00.
How did Shellpoint Partners, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Shellpoint Partners, LLC?
Yes, visit the Shellpoint Partners, LLC company profile at readthecomplaint.com/company/shellpoint-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.