Debt collection -- Attempts to collect debt not owed -- Complaint #6427418
Complaint Overview
Complaint ID: 6427418
Company: Online Information Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Texas
ZIP Code: 76063
Date Received: 2023-01-11T12:00:00-05:00
Date Sent to Company: 2023-01-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX I received notification that a new account was added to my credit report. Upon reviewing the account, I quickly noticed it was not my account. I disputed it with a credit bureau and later received documentation of the account. Someone in far XXXX XXXX opened an electric account in my name on XX/XX/2022 and used it until XX/XX/2022. This created an amount due of {$1600.00} that was added to my credit profile. I have never done business with this company or used their service. I had never heard of the town this occurred in until this matter.
Frequently Asked Questions
What is Complaint #6427418 about?
Complaint #6427418 was filed against Online Information Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-11T12:00:00-05:00.
How did Online Information Services, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Online Information Services, INC.?
Yes, visit the Online Information Services, INC. company profile at readthecomplaint.com/company/online-information-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.