Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6427218

Complaint Overview

Complaint ID: 6427218

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Pennsylvania

ZIP Code: 175XX

Date Received: 2023-01-11T12:00:00-05:00

Date Sent to Company: 2023-01-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Experian is reporting a collection from XXXX ... .I have challenged the 100 % accurate reporting of this account as required by law for over a year and they keep stating that it is verified as accurate ... ..they are definitely not conducting a full and proper investigation and are violating my consumer rights ... XXXX and XXXX could not verify nor validate this supposed debt and deleted it over a year ago and i expect experian to follow suit,,, ,ii have attached aa document from XXXX stating that the amount owed is supposedly {$7000.00} and i ve attached experian reporting it as {$7000.00} ... there is a variation therefore this account is not reporting 100 % accurately as required by law...

Frequently Asked Questions

What is Complaint #6427218 about?

Complaint #6427218 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-01-11T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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