Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6423074
Complaint Overview
Complaint ID: 6423074
Company: Steel River Systems, LLC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Louisiana
ZIP Code: 70122
Date Received: 2023-01-10T12:00:00-05:00
Date Sent to Company: 2023-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Recently submitted a complaint, which was closed and needs to be reopened, XXXX. XXXX XXXX 's fraudulent solution to exposing consumer to identity theft is a subscription to a credit monitoring service that does not work. In the article attached it shows XX/XX/2023, Identity Thieves Bypassed XXXX XXXX to View Credit Reports. You have done nothing to fix the issue you create which is why I will be filling a lawsuit, if these violations are not rectified. As stated before, XXXX XXXX XXXX has exposed my personal information in a data breach. They have been reckless and abusive with consumer data and it's unacceptable. If they do not resolve this issue below, I will file a small claims suit in my state for a much larger amount. These debt XXXX can not continue to get away with putting consumers lives and consumer reports in danger. I need to be compensated for this error immediately. Several federally protected consumers laws have been violated and we can start with, permissible purposes for which consumer reports are most commonly sought are those identified in FCRA section 604 ( a ) ( 3 ). This is also defamation of character as my consumer report has reflected fraudulent items recently. The need to settle for {$5000.00} immediately. They claim to care about data privacy and security, but they are trusting another company can't protect themselves to keep consumers from being at risk.
Frequently Asked Questions
What is Complaint #6423074 about?
Complaint #6423074 was filed against Steel River Systems, LLC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-01-10T12:00:00-05:00.
How did Steel River Systems, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Steel River Systems, LLC?
Yes, visit the Steel River Systems, LLC company profile at readthecomplaint.com/company/steel-river-systems-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.