Debt collection -- Attempts to collect debt not owed -- Complaint #6422785
Complaint Overview
Complaint ID: 6422785
Company: National Enterprise Systems, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Pennsylvania
ZIP Code: 19146
Date Received: 2023-01-10T12:00:00-05:00
Date Sent to Company: 2023-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
National Enterprise Services is attempting to collect on a debt on behalf of XXXX XXXX that was XXXX by the bank in 2021. I have spoken to a XXXX XXXX representative at the XXXX XXXX location in XXXX and given assurance that this debt was resolved. I have attempted to dispute this debt via mail, phone, and by using the form on their website. However, my mail was not answered in a timely manner, their phone line constantly resets and I have been unsuccessful in getting a response, and their web form located at https : XXXX consistently returns an error when trying to submit. Therefore, I have not been able to contact this company to receive any information on this debt or to dispute it as is my right.
Frequently Asked Questions
What is Complaint #6422785 about?
Complaint #6422785 was filed against National Enterprise Systems, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-10T12:00:00-05:00.
How did National Enterprise Systems, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against National Enterprise Systems, INC.?
Yes, visit the National Enterprise Systems, INC. company profile at readthecomplaint.com/company/national-enterprise-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.