Debt collection -- Written notification about debt -- Complaint #6413511
Complaint Overview
Complaint ID: 6413511
Company: Fidelity Capital Holdings, INC
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Alabama
ZIP Code: 361XX
Date Received: 2023-01-08T12:00:00-05:00
Date Sent to Company: 2023-01-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, I reached out to Fidelity Creditor Services via this site. Your agency reached out to them on XXXX. Then your agency reached out to them again to provide debt validation. Fidelity Creditor Services provided a statement. They verified the debt of {$3000.00} to all three credit bureaus. They verified on XXXX it was inaccurate and false and that they would email information to show this account was validated. As of XXXX, I have not received any information from Fidelity Credit Services. This is my third attempt to have validation of the debt. I have sent a certified letter to Fidelity Credit Services to validate this debt as of XXXX. I do not have time to sit and go around and around with a company that has blatantly violated all XXXX XXXX XXXX information. I demand they send all information to CFPB as an attachment to verify they can validate the debt. I do not understand how a simple lie on their behalf without valid proof of documents proves this information belongs to me. I am requesting the documents are sent through this platform by Fidelity Credit Services. What is the Debt? When was the Debt Created? I have never even heard of Fidelity Credit Services-Tate Real Estates as a representative.
Frequently Asked Questions
What is Complaint #6413511 about?
Complaint #6413511 was filed against Fidelity Capital Holdings, INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-01-08T12:00:00-05:00.
How did Fidelity Capital Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Fidelity Capital Holdings, INC?
Yes, visit the Fidelity Capital Holdings, INC company profile at readthecomplaint.com/company/fidelity-capital-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.