Credit card or prepaid card -- Fees or interest -- Complaint #6413226

Complaint Overview

Complaint ID: 6413226

Company: TD Bank US Holding Company

Product: Credit card or prepaid card

Sub-Product: Store credit card

Issue: Fees or interest

Sub-Issue: Problem with fees

State: New York

ZIP Code: 139XX

Date Received: 2023-01-08T12:00:00-05:00

Date Sent to Company: 2023-01-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My Target card was due on XX/XX/XXXX, I went to pay on line, and it.kept saying it was sending me an access code via email, like it dies every time I access my account. I tried several times and didn't receive an email. On XX/XX/XXXX, I got the access code via email on the XXXX try and paid my bill. Today XX/XX/XXXX I get a {$30.00} late charge. I called Target and they removed it. How many people are not calling Target and just payinf.the fee?

Frequently Asked Questions

What is Complaint #6413226 about?

Complaint #6413226 was filed against TD Bank US Holding Company regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-01-08T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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