Debt collection -- Attempts to collect debt not owed -- Complaint #6413187

Complaint Overview

Complaint ID: 6413187

Company: Optimum Outcomes, INC.

Product: Debt collection

Sub-Product: Medical debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Wisconsin

ZIP Code: 542XX

Date Received: 2023-01-08T12:00:00-05:00

Date Sent to Company: 2023-01-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I received a debt collection letter and I have been trying to dispute and I am unable to get ahold back anyone with the optimum outcomes company to dispute like the letter states. The deadline to dispute was XX/XX/2023 and unsuccessfully been able to dispute. Today is XX/XX/2023. I would like leniency with the date to dispute and someone to contact me in regards to get this taken care of. Reference # XXXX. Collection for XXXX XXXX who has passed away XXXX XXXX. There was no bill sent by the company for the bill.

Frequently Asked Questions

What is Complaint #6413187 about?

Complaint #6413187 was filed against Optimum Outcomes, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-08T12:00:00-05:00.

How did Optimum Outcomes, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Optimum Outcomes, INC.?

Yes, visit the Optimum Outcomes, INC. company profile at readthecomplaint.com/company/optimum-outcomes-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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