Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6410934
Complaint Overview
Complaint ID: 6410934
Company: Capital One Financial Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Florida
ZIP Code: 321XX
Date Received: 2023-01-07T12:00:00-05:00
Date Sent to Company: 2023-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Capital One or XXXX has failed to show a {$6000.00} account that was fraudulent. That was never on my credit report. Neither part has shown verification of report nor have I found in in my annual credit report. I never had a XXXX XXXX XXXX my XXXX account got hacked in 2015 by someone in XXXX and then my XXXX was hacked a month later. At the time I worked to much didnt know what to do and didnt know any one had cards or loans in my name. Anyone can steal your information and activate a credit card. They need to photo Id
Frequently Asked Questions
What is Complaint #6410934 about?
Complaint #6410934 was filed against Capital One Financial Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-07T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.