Payday loan, title loan, or personal loan -- Incorrect information on your report -- Complaint #6408157
Complaint Overview
Complaint ID: 6408157
Company: Citizens Financial Group, INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Illinois
ZIP Code: 60620
Date Received: 2023-01-06T12:00:00-05:00
Date Sent to Company: 2023-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Incident Description I have been a victim of identity theft. My old apartment at XXXX XXXX XXXX XXXX. I believe the current residence was getting old mail and using my identity to apply for credit card loans utilities and apartments. I have been constantly getting items in my name without my permission. I am not aware of any of these items on my report.
Frequently Asked Questions
What is Complaint #6408157 about?
Complaint #6408157 was filed against Citizens Financial Group, INC. regarding Payday loan, title loan, or personal loan specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-06T12:00:00-05:00.
How did Citizens Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Citizens Financial Group, INC.?
Yes, visit the Citizens Financial Group, INC. company profile at readthecomplaint.com/company/citizens-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.