Vehicle loan or lease -- Getting a loan or lease -- Complaint #6407254

Complaint Overview

Complaint ID: 6407254

Company: Credit Acceptance Corporation

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Getting a loan or lease

Sub-Issue: Credit denial

State: Maryland

ZIP Code: 21202

Date Received: 2023-01-06T12:00:00-05:00

Date Sent to Company: 2023-01-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I attempted to get a loan for a car on XX/XX/22. They ran my credit when I went XXXX XXXX in XXXX MD to go purchase the vehicle, I was told that, in addition to my finance charges, I would be required to put a down payment. That is illegal per 12 USC 1605 b which prohibits additional fees outside of finance charges.

Frequently Asked Questions

What is Complaint #6407254 about?

Complaint #6407254 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2023-01-06T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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