Debt collection -- Attempts to collect debt not owed -- Complaint #6397955
Complaint Overview
Complaint ID: 6397955
Company: Professional Debt Mediation, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: West Virginia
ZIP Code: 253XX
Date Received: 2023-01-04T12:00:00-05:00
Date Sent to Company: 2023-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I checked my credit score and saw that I have a collection for XXXX XXXX utility company for {$290.00}. The account was apparently opened on XX/XX/XXXX in XXXX TX under my maiden name. I have not used my maiden name since XXXX and I have never lived in Texas. I spoke with the collection agency, XXXX XXXX XXXX, and explained the situation. I was told to file a report with the FTC and to file a police report and to email both reports to them.
Frequently Asked Questions
What is Complaint #6397955 about?
Complaint #6397955 was filed against Professional Debt Mediation, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-01-04T12:00:00-05:00.
How did Professional Debt Mediation, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Professional Debt Mediation, INC.?
Yes, visit the Professional Debt Mediation, INC. company profile at readthecomplaint.com/company/professional-debt-mediation-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.