Vehicle loan or lease -- Incorrect information on your report -- Complaint #6384725
Complaint Overview
Complaint ID: 6384725
Company: Farrell Holdings, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Utah
ZIP Code: 84123
Date Received: 2023-01-01T12:00:00-05:00
Date Sent to Company: 2023-01-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company is reporting that money is still owed on my vehicle loan. However, in XXXX of 2018, our XXXX XXXX was stolen from my husbands work parking lot. We had a police report, a claim in with XXXX XXXX XXXX XXXX, XXXX made it a total loss due to theft in XXXX of 2019. They paid the said company, {$6900.00}, per their XXXX day payoff. The title was given to XXXX XXXX and it was a closed claim and auto account. However, the company is reporting it as a charge of and that they are still owed for the car.
Frequently Asked Questions
What is Complaint #6384725 about?
Complaint #6384725 was filed against Farrell Holdings, LLC regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-01T12:00:00-05:00.
How did Farrell Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Farrell Holdings, LLC?
Yes, visit the Farrell Holdings, LLC company profile at readthecomplaint.com/company/farrell-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.