Checking or savings account -- Closing an account -- Complaint #6383086
Complaint Overview
Complaint ID: 6383086
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Arizona
ZIP Code: 850XX
Date Received: 2022-12-31T12:00:00-05:00
Date Sent to Company: 2022-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
An unidentified person called requesting my last name. XXXX XXXX XXXX XXXX name was never XXXX. This unknown person stated that the XXXX XXXX XXXX not have a XXXX XXXX account XXXX THEN THIS unknown person asked for my secuirty number. I would not provide my SS to an unknown. Please respond with the document # this unknown agent provided. Also, I am very happy with my banking acount at XXXX. I have not authorized any new bank openings. I have not resided in Colorado. I have not opened acounts for anyone under my name Why are unknown people calling me from the XXXX office on a Saturday?
Frequently Asked Questions
What is Complaint #6383086 about?
Complaint #6383086 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-12-31T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.