Student loan -- Struggling to repay your loan -- Complaint #6380610
Complaint Overview
Complaint ID: 6380610
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Can't temporarily delay making payments
State: Michigan
ZIP Code: 483XX
Date Received: 2022-12-30T12:00:00-05:00
Date Sent to Company: 2022-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Navient XXXX XXXX XXXX is calling me about someone else 's loan. They are wanting me to give them information so they can contact this person. I'm unsure why they are calling me about something that doesn't concern me.
Frequently Asked Questions
What is Complaint #6380610 about?
Complaint #6380610 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-12-30T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.