Debt collection -- Communication tactics -- Complaint #6376738
Complaint Overview
Complaint ID: 6376738
Company: Santander Holdings USA, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Alabama
ZIP Code: 357XX
Date Received: 2022-12-29T12:00:00-05:00
Date Sent to Company: 2022-12-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had contacted the lender asking for them to remove me from the loan almost a year ago and they said they would get in contact with me that they would have too get it approved.. so here I am waiting and never heard anything from them I have tried everything asking to dispute it from my credit. I was young and XXXX at one time in my life I had a ex the other person on the account we split up and she took the car and jumped town I have not heard anything from her if I was in contact with the car I would have kept making on time payments, I em XXXX XXXX XXXX now and have XXXX kids Im happily married and would like too move on from this.
Frequently Asked Questions
What is Complaint #6376738 about?
Complaint #6376738 was filed against Santander Holdings USA, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-12-29T12:00:00-05:00.
How did Santander Holdings USA, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Santander Holdings USA, INC.?
Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.