Credit reporting, credit repair services, or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #6371935
Complaint Overview
Complaint ID: 6371935
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: California
ZIP Code: 91367
Date Received: 2022-12-28T12:00:00-05:00
Date Sent to Company: 2022-12-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
For the past two years, I have been getting the run around from TransUnion regarding access to my Credit Report and Score. First, they said that you could not view my report/score because they needed to verify my identity and requested to send them copies of my social security card and driver 's license. On XX/XX/2021, I sent them the requested information and a summary of the issue. Since then, I have called TransUnion several times to follow up, and every time I call, they give me a run-around and send me from department to department only to tell me, " we are working to resolve the issue, and someone will be in touch within 72 hours. '' However, nothing gets done, and no one calls me back. TransUnion has so much power over my creditworthiness and financial life. But, unfortunately, they are not reliable nor a responsible party to have this privilege. I would greatly appreciate any assistance you can provide to address this problem as soon as possible.
Frequently Asked Questions
What is Complaint #6371935 about?
Complaint #6371935 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2022-12-28T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.