Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #6371934
Complaint Overview
Complaint ID: 6371934
Company: Central Bancompany, INC
Product: Credit card or prepaid card
Sub-Product: Payroll card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: Connecticut
ZIP Code: 061XX
Date Received: 2022-12-28T12:00:00-05:00
Date Sent to Company: 2022-12-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I purchased a pizza on XXXX for delivery on XX/XX/XXXX. Pizza was never delivered. I sbmitted a complaint on the website and did not a response. I call the bank and multiple times and they did not assist.
Frequently Asked Questions
What is Complaint #6371934 about?
Complaint #6371934 was filed against Central Bancompany, INC regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2022-12-28T12:00:00-05:00.
How did Central Bancompany, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Central Bancompany, INC?
Yes, visit the Central Bancompany, INC company profile at readthecomplaint.com/company/central-bancompany-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.