Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #6366961
Complaint Overview
Complaint ID: 6366961
Company: Discover Bank
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: Oklahoma
ZIP Code: 743XX
Date Received: 2022-12-27T12:00:00-05:00
Date Sent to Company: 2022-12-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX I seen a XXXX ad that said apply for a secured card with no hard credit inquiry I fill it out then it directed me to the application then I get denied and a hard inquiry on my credit I called an ask what happen they said I did a application I told them I filled out the one for soft inquiries and it directed me to the application process so I was thinking I got approved but they said theres nothing they can do about removing the inquiry
Frequently Asked Questions
What is Complaint #6366961 about?
Complaint #6366961 was filed against Discover Bank regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2022-12-27T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.