Vehicle loan or lease -- Struggling to pay your loan -- Complaint #6363372
Complaint Overview
Complaint ID: 6363372
Company: Wells Fargo & Company
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Lender trying to repossess or disable the vehicle
State: Arizona
ZIP Code: 85021
Date Received: 2022-12-26T12:00:00-05:00
Date Sent to Company: 2022-12-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In around 2015 the cosigner of my vehicle ( we had equal responsibility of the car on the title ) illegally towed my car I had made all payments on time for and brought it to the XXXX dealership we got it from and had the loan terminated from wells fargo as they traded it in for another car for themselves. I contacted wells fargo and XXXX XXXX of XXXX Arizona and they wouldn't respond or comment.
Frequently Asked Questions
What is Complaint #6363372 about?
Complaint #6363372 was filed against Wells Fargo & Company regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-12-26T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.