Payday loan, title loan, or personal loan -- Problem when making payments -- Complaint #6359076

Complaint Overview

Complaint ID: 6359076

Company: Security Finance CORP

Product: Payday loan, title loan, or personal loan

Sub-Product: Installment loan

Issue: Problem when making payments

State: South Carolina

ZIP Code: 294XX

Date Received: 2022-12-24T12:00:00-05:00

Date Sent to Company: 2022-12-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I was informed by Security Finance I owe {$900.00} for a loan. I found out that this loan was paid at the time of the contract with my XXXX XXXX XXXX XXXX. I process the payment again which is twice the payment by XXXX. I am getting calls about payment repeatedly. This loan is paid in full. account # XXXX. I mailed documents to the Corporate office on XX/XX/2022 with notices of cease and desist, remedy letter, letter to creditor, and conditional acceptance. This loan was paid in full twice.

Frequently Asked Questions

What is Complaint #6359076 about?

Complaint #6359076 was filed against Security Finance CORP regarding Payday loan, title loan, or personal loan specifically about Problem when making payments. It was received by the CFPB on 2022-12-24T12:00:00-05:00.

How did Security Finance CORP respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Security Finance CORP?

Yes, visit the Security Finance CORP company profile at readthecomplaint.com/company/security-finance-corp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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