Checking or savings account -- Opening an account -- Complaint #6357514
Complaint Overview
Complaint ID: 6357514
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: North Carolina
ZIP Code: 27330
Date Received: 2022-12-23T12:00:00-05:00
Date Sent to Company: 2022-12-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Opened and account with Wells Fargo XXXX XXXXXXXX? Went as far as depositing some money into said account. Never received an ATM card or any information regarding the account. Nothing, just money lost. There were also numerous times when my Wells Fargo account was charged excessive overdraft fees. Would check online via banking service, enough funds would be present, then when the purchase was executed, there would be a negative balance and overdraft fees on several items that weren't properly applied to the amount shown on banking app.
Frequently Asked Questions
What is Complaint #6357514 about?
Complaint #6357514 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-12-23T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.