Credit card or prepaid card -- Problem when making payments -- Complaint #6354117
Complaint Overview
Complaint ID: 6354117
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Problem when making payments
Sub-Issue: You never received your bill or did not know a payment was due
State: Alabama
ZIP Code: 36303
Date Received: 2022-12-22T12:00:00-05:00
Date Sent to Company: 2022-12-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Made a purchase several months ago at Old Navy for {$55.00}. I received a bill after the due date last month. I payed {$230.00} the amount in full. This month I receive another bill after the due date with late charges of {$48.00}. Don't know if I can ever stop this company for sending me a bill after the due date and charging me late fees. The problem from this fraud is I purchase {$55.00} in goods and have paid total of XXXX dollars and still owe {$48.00}. Take the XXXX dollars and send my money back to me. The company is From XXXX rewards XXXX. Perfect scam to take people 's money.
Frequently Asked Questions
What is Complaint #6354117 about?
Complaint #6354117 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-12-22T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.