Vehicle loan or lease -- Getting a loan or lease -- Complaint #6349962
Complaint Overview
Complaint ID: 6349962
Company: Truist Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Changes in terms mid-deal or after closing
State: Arkansas
ZIP Code: 720XX
Date Received: 2022-12-21T12:00:00-05:00
Date Sent to Company: 2022-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A month after I purchased the car my radio screen went out as well as my battery, not even two months after I had to buy a new set of tires and now at almost a year of my loan my car is having more and more problems!! The problems after the first month were addressed at that point and time and the dealership advised there was nothing they can do and they would not let me out of the car, the sales man that sold me the car quit along with most of the staff involved. Im now stuck in this car that has less that half the value Im paying for it XXXX XXXX In XXXX, AR
Frequently Asked Questions
What is Complaint #6349962 about?
Complaint #6349962 was filed against Truist Financial Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2022-12-21T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.